Contact Us
Have a question or need help? We're here for you — just keep in mind we're a small team.
We're a Small Team
Vanish Unleashed is run by a small, passionate team. We're not available 24/7 and may have delayed response times, especially when we're traveling or during busy periods. We appreciate your patience and promise to get back to you as soon as we can!
Choose How to Reach Us
Pick the method that works best for you based on urgency and preference
Discord Community
Join our Discord server for help from our team and community members. Best for quick questions and connecting with other users.
Usually within a few hours Join Discord ServerLive Chat
Chat with us when we're online. Availability varies — check Discord for our current status or leave a message.
When availableEmail Support
Send us a detailed message and we'll get back to you. Best for complex issues that need thorough responses.
1-3 business days Send Email⚡ Priority for Bundle Customers
Purchased a bundle? Include your order number in your message for faster service when we're available.
🌐 Response Times May Vary
We're a small team and sometimes travel. Please allow extra time for responses, especially on weekends and holidays.
📚 Self-Help Resources
While waiting for a reply, check our documentation and guides for instant answers to common questions.
👥 Community Help
Other users in our Discord can often help with common questions. The community is a great resource!
Send Us a Message
Support FAQ
What's the fastest way to get help?
Discord is usually our fastest channel. Community members can often help quickly, and we respond when we're available — usually within a few hours.
Why might responses be delayed?
We're a small team that occasionally travels. We do our best to respond quickly, but please allow 1-3 business days for email and be patient on Discord.
When is live chat available?
Live chat availability varies based on our schedule. Check Discord for our current status, or leave a message and we'll get back to you.
What if my script isn't working?
Post in Discord with your server framework (ESX/QBCore), error messages, and server.cfg. The community or our team will help when available.
Do you offer installation services?
Yes, we offer paid installation services. Keep in mind scheduling depends on our availability, so please plan ahead if you need this service.
Can I request custom scripts?
Yes, we accept custom projects when our schedule allows. Reach out via email or Discord, but please note turnaround times will depend on our workload.
About Our Support
Vanish Unleashed is a small, independent team of passionate FiveM developers. While we can't promise instant responses, we're committed to helping every customer succeed. We appreciate your patience and understanding — quality support is always worth the wait!