Last Updated: December 2024

1. Acceptance of Terms

By accessing or using the Vanish Unleashed website ("Site") and purchasing our products, you ("Customer," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services or make any purchases.

These Terms constitute a legally binding agreement between you and Vanish Unleashed ("Company," "we," "us," or "our"). By completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Business Description

Vanish Unleashed is a digital content provider that creates and sells original software products for game server modification and visual enhancement. Our business model is:

  • Business Type: Digital goods and software distribution
  • Delivery Method: Instant electronic delivery via email
  • Product Category: Digital downloads - scripts, code, assets, and configuration files

3. Products & Services

We sell original digital products including:

  • FiveM/RedM scripts and server resources (ESX, QBCore frameworks)
  • GMod addons and server content
  • Graphics packs, reshade presets, and visual enhancements
  • Custom 3D models, MLO interiors, and asset packs
  • Configuration files and documentation

All products are 100% original creations developed by our team or properly licensed from original creators. Products are intended for legitimate use by server owners, developers, and content creators.

Product Descriptions: Each product listing includes detailed descriptions, features, requirements, and compatibility information. You are responsible for reviewing this information before purchase.

4. What We Do NOT Sell

To be absolutely clear about the nature of our business, we do NOT sell:

  • Game copies, license keys, or activation codes
  • Game accounts or login credentials
  • In-game currency, items, or virtual goods for any game
  • Server hosting or infrastructure services
  • Leaked, stolen, pirated, or unauthorized content
  • Malicious software, exploits, cheats, or hacks
  • Any products that violate third-party intellectual property rights
  • Subscription services or recurring billing products

5. Customer Eligibility & Responsibilities

By making a purchase, you represent and warrant that:

  • You are at least 18 years of age, or have obtained verifiable parental/guardian consent
  • You have the legal capacity to enter into a binding agreement
  • You will provide accurate, current, and complete information during purchase
  • You are the authorized holder of the payment method used
  • You will not use our products for any illegal or unauthorized purpose
  • You will not redistribute, resell, or share products without written authorization
  • You will not reverse engineer, decompile, or extract source code from our products
  • You accept full responsibility for how you use our products

6. Pricing & Payment

Pricing:

  • All prices are displayed in USD (United States Dollars)
  • Prices include all applicable fees unless otherwise stated
  • We reserve the right to change prices at any time without notice
  • Price at time of purchase is the final price

Payment Processing:

  • Payments are processed securely by Stripe, PayPal, Square, and other trusted processors
  • We accept major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal
  • Cryptocurrency payments may be accepted for select products
  • All transactions are encrypted using industry-standard SSL/TLS
  • We do NOT store your full credit card number on our servers
  • Payment is collected in full at the time of purchase (one-time payment, no recurring charges)

Cryptocurrency Notice: If paying with cryptocurrency, please note that crypto transactions are irreversible. Ensure you send the correct amount to the correct address. Crypto payments are subject to the same refund policy as other payment methods, but refunds will be issued in USD equivalent value.

Billing Statement: Charges will appear on your statement as "VANISH UNLEASHED" or similar. If you do not recognize a charge, contact us at billing@vanishunleashed.com BEFORE disputing with your bank.

7. Order Confirmation & Digital Delivery

Order Process:

  • Upon successful payment, you will receive an email confirmation with your order details
  • Download links are provided immediately via email
  • Products are delivered electronically - no physical items are shipped
  • You are responsible for providing a valid, accessible email address

Delivery Acknowledgment: By completing your purchase, you explicitly acknowledge and agree that:

  • You are purchasing a digital product delivered instantly
  • You waive any "cooling off" period that may apply to physical goods
  • Once download access is provided, delivery is considered complete
  • Downloading or accessing the product constitutes receipt and use

Proof of Delivery: We maintain comprehensive delivery records including email confirmations with timestamps, download access logs (IP address, date, time), order details, and customer information. These records serve as proof of delivery.

8. Refund Policy Summary

We offer a 14-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date.

Key Points:

  • Full refund available within 14 days of purchase - no questions asked
  • Contact billing@vanishunleashed.com with your order number
  • Refunds processed within 3-5 business days
  • See the full Refund Policy tab for complete details

9. Dispute Resolution & Chargebacks

Contact Us First: If you have ANY issue with your purchase, you MUST contact us at billing@vanishunleashed.com before filing any dispute, chargeback, or complaint with your payment provider. We are committed to resolving all legitimate issues promptly and fairly.

Response Commitment: We will respond to all billing inquiries within 1-3 business days. We're a small team, but we prioritize customer satisfaction.

Fraudulent Chargebacks: Filing a chargeback for a product you received and used, without first contacting us, constitutes fraud. We will:

  • Dispute all chargebacks with comprehensive evidence including proof of delivery, download logs, IP records, and terms acceptance
  • Immediately revoke all product licenses associated with the account
  • Permanently ban the customer from future purchases
  • Report fraudulent activity to fraud prevention databases
  • Reserve the right to pursue legal action for damages

10. Intellectual Property & License

Ownership: All products, content, code, and materials remain the intellectual property of Vanish Unleashed or our licensors.

License Grant: Your purchase grants you a limited, non-exclusive, non-transferable, revocable license to:

  • Use the product for personal or private server use
  • Modify the product for your own use (where technically possible)
  • Use the product on multiple servers you personally own/operate

Restrictions: You may NOT:

  • Redistribute, resell, sublicense, or share products
  • Claim ownership or authorship of our products
  • Use products in a way that competes with our business
  • Remove or alter any proprietary notices or attribution

11. Third-Party Platform Legitimacy

About FiveM & Modding Platforms: Our products are designed for use with legitimate third-party modding platforms:

  • FiveM/RedM: Officially sanctioned multiplayer modification frameworks developed by Cfx.re. These platforms operate under Rockstar Games' modding policy which permits single-player modifications and dedicated multiplayer servers
  • Garry's Mod: A legitimate sandbox game by Facepunch Studios that officially supports community addons
  • Our scripts and resources are designed for private roleplay servers, not for exploiting or cheating in official game modes

Disclaimer: We are NOT affiliated with, endorsed by, or sponsored by Rockstar Games, Take-Two Interactive, Cfx.re, Facepunch Studios, Valve Corporation, or any of their subsidiaries. FiveM, GTA V, Red Dead Redemption, GMod, and other names are trademarks of their respective owners.

We make no guarantees regarding continued compatibility with game or framework updates. Platform policy changes are outside our control.

12. Disclaimer of Warranties

Products are provided "AS-IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, non-infringement, or that products will be error-free or uninterrupted.

13. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability shall not exceed the amount you paid for the specific product
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • We are not liable for damages from third-party actions, software updates, or service changes
  • We are not liable for any loss of profits, data, or business opportunities

14. Indemnification

You agree to indemnify, defend, and hold harmless Vanish Unleashed and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our products, violation of these Terms, or infringement of any third-party rights.

15. Termination

We reserve the right to terminate or suspend your access to our products and services immediately, without notice, for conduct that we believe violates these Terms, is harmful to other users or third parties, or is fraudulent or illegal.

16. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes shall be resolved through appropriate legal channels in the jurisdiction where our business is registered.

17. Severability

If any provision of these Terms is found unenforceable, that provision shall be limited to the minimum extent necessary, and all other provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Vanish Unleashed regarding the use of our services and supersede all prior agreements.

19. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services after changes constitutes acceptance of the modified terms.

20. Contact Information

For questions about these Terms:

  • General: support@vanishunleashed.com
  • Billing: billing@vanishunleashed.com
  • Legal: legal@vanishunleashed.com

1. Information We Collect

Information You Provide:

  • Name and email when making a purchase
  • Billing information (processed by Stripe/PayPal)
  • Discord username (if you join our server)
  • Support communications

Automatically Collected:

  • IP address, browser type, device info
  • Pages visited and time on site

2. How We Use Your Information

  • Process purchases and deliver products
  • Provide customer support
  • Send order confirmations
  • Improve our services
  • Prevent fraud

3. Payment Processing

All payments are handled by Stripe and PayPal (PCI-DSS compliant). We do not store your full credit card information.

4. Data Sharing

We do not sell your data. We only share with:

  • Payment processors (Stripe, PayPal)
  • Email services for order confirmations
  • Legal authorities if required by law

5. Your Rights

You may request to access, correct, or delete your personal data by contacting privacy@vanishunleashed.com.

6. Data Security

We use SSL/TLS encryption and secure payment processing. While we protect your data, no internet transmission is 100% secure.

7. Data Retention

Order records are retained for 7 years for tax/legal compliance. You can request deletion of marketing data anytime.

8. Contact

Email: privacy@vanishunleashed.com

1. 14-Day Money-Back Guarantee

We offer a full 14-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you can request a full refund within 14 days of your purchase date. No questions asked.

2. How to Request a Refund

To request a refund, simply email billing@vanishunleashed.com with:

  • Your order number
  • The email address used for purchase

Refunds are typically processed within 3-5 business days and will be credited to your original payment method.

3. Refund Window

All products are eligible for a full refund within 14 days of purchase. This applies to:

  • FiveM/RedM scripts and resources
  • Graphics packs and visual mods
  • GMod addons
  • Product bundles
  • All other digital products

4. Product Type Clarification

All products sold by Vanish Unleashed are digital goods only. We do not offer any human-driven services, consulting, custom development work, or installation services. All purchases are for downloadable digital files that are delivered automatically and instantly upon payment.

5. Contact

Email: billing@vanishunleashed.com
Response time: 1-3 business days

Questions?

Contact us at support@vanishunleashed.com