Privacy Policy
How we collect, use, and protect your personal information.
Privacy at a Glance
Secure Payments
Processed by Stripe & PayPal
Minimal Data
We only collect what's needed
No Selling
We never sell your data
1. Introduction
Vanish Unleashed ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect information in the following ways:
Information You Provide:
- Name and email address when making a purchase
- Billing information (processed securely by Stripe/PayPal)
- Discord username (if you join our server)
- Support inquiries and communications
Information Collected Automatically:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website or source
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Process purchases and deliver products | Email, payment info, order details |
| Provide customer support | Email, order history, communications |
| Send order confirmations and updates | Email address |
| Improve our website and services | Usage data, analytics |
| Prevent fraud and abuse | IP address, payment data |
4. Payment Processing
We use trusted third-party payment processors to handle all transactions:
- Stripe: PCI-DSS compliant payment processing
- PayPal: Secure payment platform
We do not store your full credit card number, CVV, or other sensitive payment information on our servers. All payment data is handled directly by our payment processors in accordance with their privacy policies.
5. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only in the following circumstances:
- Payment Processors: Stripe and PayPal to process transactions
- Email Services: To send transactional emails (order confirmations)
- Legal Requirements: If required by law or to protect our rights
- Business Transfer: In the event of a merger or acquisition
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
- Analyze website traffic and performance
You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Order records are typically retained for 7 years for tax and legal compliance purposes.
8. Your Rights
Depending on your location, you may have the following rights:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your personal data (subject to legal requirements).
Opt-Out
Unsubscribe from marketing emails at any time.
To exercise any of these rights, please contact us at privacy@vanishunleashed.com.
9. Data Security
We implement appropriate security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through PCI-compliant providers
- Limited access to personal data on a need-to-know basis
- Regular security reviews and updates
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites (Discord, payment processors, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
12. International Users
If you are accessing our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different jurisdiction. By using our services, you consent to this transfer.
13. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have questions or concerns about this privacy policy or our data practices:
- Email: privacy@vanishunleashed.com
- General Support: support@vanishunleashed.com
Privacy Questions?
If you have any questions about how we handle your data, please don't hesitate to reach out.